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Last Updated: April 30, She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
This article has been viewed 2, times. Whether you're not hearing audio through your AirPods, can't use the microphone, or the sound quality is really bad, we'll help you fix it! Disconnect your AirPods from any other devices. Pair your AirPods with your computer. Open your Settings in Zoom. Click the Audio tab. Select your AirPods as the speakers and microphone. Connect to a Zoom call. Did this summary help you?
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Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article Sections. Ask a Question. Related Articles. Article Summary. All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc. Your AirPods might be connected to a different Bluetooth device. You may not have selected your AirPods in Zoom. Before you can use your AirPods in Zoom, you'll need to select your AirPods as your speaker and microphone, if you want in your Zoom settings.
We'll show you exactly how to do that on Windows and macOS! Poor AirPods sound quality in Zoom is a common complaint. When you pair your AirPods with Windows, Windows creates two devices—one for Headphones mode, and one for Headset mode. The Headphones or Stereo option supports stereo audio and sounds great, but doesn't allow you to use the microphone built in to your AirPods.
This is a limitation of Bluetooth on Windows, unfortunately. The best workaround is to use your AirPods in Headphones mode and using your computer or webcam's built-in microphone for speaking.
We'll show you how to set this up. Pair your AirPods with your PC. You won't be able to use your AirPods in Zoom if they are paired to another device, such as your iPhone. Place your AirPods in the charging case, open the lid, and then follow these instructions: Windows Open Settings in the Windows menu.
Go to source Click Add Bluetooth or other device and choose Bluetooth. Press and hold the round button on your AirPods charging case until the light starts flashing white, and select your AirPods to connect. Windows Click the Windows menu and select Settings. If Bluetooth is off, click the switch to turn it on. Press and hold the round button on your AirPods charging case until the light starts flashing white.
If you see your AirPods, click Connect. If not, click Add device and choose Bluetooth. Select your AirPods to connect. Open your Windows Start menu and click Zoom. Click the Audio tab in the left panel. Select your AirPods from the "Speaker" menu. You'll see this menu at the top of the right panel. The drawback is that the audio quality for this mode is "telephone quality," which most people think sounds really bad compared to stereo quality. The Headphones or Stereo option will sound great, but you'll need to use your computer or webcam's built-in microphone instead of the one in your AirPods.
This is the best option for good sound quality, but it means you'll need to stay at your computer when you want to talk. Click Test Speaker to hear a sample tone through your AirPods and adjust the volume if needed. Select a microphone from the "Microphone" menu. If you want to use your AirPods' build-in microphone and you selected the Headset or Hands-Free option in the last step, you can choose your AirPods here.
If you chose Headphones or Stereo , you'll need to choose a different microphone—your AirPods microphone will not work. Use the Test Mic button to test the microphone and move the slider if necessary. Connect to a Zoom meeting. Now that you've selected your AirPods in your audio settings, Zoom will play all audio through your AirPods, as well as use your AirPods microphone if you selected it as long as your AirPods are paired with your PC.
Disconnect your AirPods from other devices. AirPods will try to automatically pair with devices they've paired to before, so make sure they are ready for your Mac. Make sure Zoom is allowed to use your Mac's microphone. The first time you use Zoom on your Mac, you'll be asked to give the app permission to access your microphone. If you accidentally denied that permission, you won't be able to speak on calls.
Before you get stuck in an awkward situation, double-check your permissions: Click the Apple menu and select System Preferences. Click the Privacy tab. Click the padlock icon and enter your password. Select Microphone in the left panel. Check the box next to Zoom in the right panel if it's not selected.
Pair your AirPods with your Mac. Press and hold the round button on the charging case until the white light begins to flash. Select your AirPods when they appear and click Connect. Click your profile photo at the top-right and select Settings. This tells Zoom to use your AirPods for audio in your meetings.
Click Test Speaker to hear a sample sound through your AirPods and adjust the volume accordingly. Select your AirPods from the "Microphone" menu. This tells Zoom to use the microphone s built in to your AirPods.
If you'd rather use a different microphone, you can choose an alternative from the menu. Click Test Mic to test your microphone's volume and adjust the slider if necessary.
Now that you've selected your AirPods in your audio settings, Zoom will play all audio through your AirPods, as well as use your AirPods microphone if you selected it as long as your AirPods are paired with your Mac.
Include your email address to get a message when this question is answered. Here's How to Fix It. How to. About This Article. Written by:. Nicole Levine, MFA. Co-authors: 5. Updated: April 30, Categories: Bluetooth. Article Summary X 1.
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